Death Certificate (to be returned after being certified)
Identity Card of the Living Parent or Guardian if the Insured is minor - Copy
Once your claim is approved, we will send you the payment by your preferred payment method.
Please keep all original copies of any documents for three months (even after you’ve been paid). This is because occasionally we need to see these to either verify a claim or as part of our own internal auditing and checks.
We’re always happy to assist with any queries or questions you may have. Simply head to our customer support page and get in touch, however it suits you best.
We have 'how to claim' guides for all types of insurance plans. Simply select from one of the options below.
Need help with your claim?
No problem. These are the different ways we can help and support.
Start a live chat now